---
title: How Frontline Staff Can Reduce Deposit Costs
description: "Live webinar Nov 12: learn how frontline staff can retain deposits without racing on rate. 30 min with Q&A; register free and get the recording."
---

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Live webinar

# How Frontline Staff Can Reduce Deposit Costs

Thu, Nov 12 · 2:00 to 2:30 pm ET (1:00 CT, 11:00 am PT)

- Free
- 30 minutes
- Recording available

You'll spend up to $500 to win a depositor. Then what?

The relationship gets decided in a two-minute conversation with someone who was handed a rate sheet. Without realistic, repeated practice, your frontline falls back on rate, and every basis point comes straight out of margin.

What you'll learn

- How everyday conversations grow relationships and retain deposits
- What sophisticated depositors need from your frontline, beyond rate
- How to use AI to build conversation skills that stick

Neil and John will show how pairing deposit expertise with AI-powered conversation practice can lower interest expense by up to 40 basis points.

<iframe style="border: 0; margin: 0px auto; display: block;" allow="autoplay; fullscreen" xml="lang" src="https://streamyard.com/watch/scseK2t6qaif?embed=true" width="560" height="315" frameborder="0"></iframe>

## Trusted by leading financial institutions

- ![TD Insurance](https://go.lemonadelxp.com/hubfs/Company%20Logos%20-%20LP/digital-fluency-clean/logos/td-insurance%20copy.webp)
- ![U.S. Bank](https://go.lemonadelxp.com/hubfs/Company%20Logos%20-%20LP/digital-fluency-clean/logos/us-bank%20copy.webp)
- ![Minnwest Bank](https://go.lemonadelxp.com/hubfs/Company%20Logos%20-%20LP/digital-fluency-clean/logos/minnwest-bank%20copy.webp)
- ![PlainsCapital Bank](https://go.lemonadelxp.com/hubfs/Company%20Logos%20-%20LP/digital-fluency-clean/logos/plainscapital-bank%20copy.webp)
- ![One Nevada Credit Union](https://go.lemonadelxp.com/hubfs/Company%20Logos%20-%20LP/digital-fluency-clean/logos/one-nevada%20copy.webp)
- ![Velera](https://go.lemonadelxp.com/hubfs/Company%20Logos%20-%20LP/digital-fluency-clean/logos/velera%20copy.webp)

## Who's Presenting

![Neil Stanley](https://go.lemonadelxp.com/hs-fs/hubfs/Headshot/NeilHeadshot.jpg?width=96&height=96&name=NeilHeadshot.jpg)

### Neil Stanley

Founder and CEO, The CorePoint

30 years as a bank executive, including CEO. Two U.S. patents on time deposits. Taught at three graduate schools of banking.

![John Findlay](https://go.lemonadelxp.com/hs-fs/hubfs/Headshot/JohnHeadshot.webp?width=96&height=96&name=JohnHeadshot.webp)

### John Findlay

CEO, LemonadeLXP

Co-founded LemonadeLXP to turn FI frontlines into digital ambassadors. Writes and speaks on digital fluency and game-based learning.

## Save Your Seat

Thursday, November 12, 2026 ·  
2:00 to 2:30 pm ET (1:00 to 1:30 pm CT, 11:00 to 11:30 am PT)

30 minutes, live, with Q&A

Can't make it live? Register anyway and we'll send you the recording.

[Save My Seat](https://go.lemonadelxp.com/webinar-deposit-costs#register)

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